Privacy Policy Shine On Property Pros

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Shine On Property Pros (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, request a quote, communicate with us, or use our services.

 

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, and property address

• Service Information: Details about the work you request, photos of the property, and notes about the job

• Payment Information: Billing details when you pay for services (processed securely through our payment providers)

• Communication Records: Texts, emails, calls, and messages between you and us

• Website Information: Basic data such as IP address, browser type, and pages visited (if you use our website)

 

2. How We Use Your Information

We use your information to:

• Provide estimates and perform services

• Communicate with you about scheduling, payments, and job updates

• Respond to your questions or requests

• Improve our services

• Send service-related messages (including texts)

• Comply with legal obligations

 

3. Text Messaging (SMS)

By providing your phone number and approving an estimate or requesting a quote, you consent to receive text messages from Shine On Property Pros related to your service. These may include appointment reminders, schedule changes, invoices, and follow-ups.

• Message frequency varies.

• Message and data rates may apply.

• You can reply STOP at any time to unsubscribe from text messages.

• You can reply HELP for assistance.

We do not sell or share your phone number with third parties for their own marketing.

 

4. How We Share Your Information

We do not sell your personal information.

We may share information only in these limited situations:

• With service providers who help us operate our business (such as payment processors or scheduling software), under strict confidentiality

• When required by law or to protect our rights

• With your consent

 

5. Data Security

We take reasonable steps to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

 

6. Your Choices

You may:

• Request access to the personal information we have about you

• Ask us to correct or delete your information (subject to legal and business requirements)

• Opt out of text messages by replying STOP

To make a request, contact us using the information below.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “Last Updated” date.

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8. Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

Shine On Property Pros

Phone: 678-405-1070

Email: contact@shineonpropertypros.com Website:  shineonpropertypros.com